We’re here to help. Click a box below for assistance or contact us.

How do I access the online shop?

Our online ordering system, the ExaClair Shop, is for registered trade customers of ExaClair Limited only. You can access all of the products available from across the Exacompta Clairefontaine Group online via our dedicated ExaClair Shop portal. To access, enter www.exaclairshop.co.uk into your browser (we advise bookmarking this address for future reference). On the home page, select ‘Shop Online’, then enter your username and password.

I’m not a trade customer. Where can I purchase this product?

Visit the links below to visit our brand websites, which provide up to the minute information on where to buy online. If the brand you have seen is not listed, please feel free to contact us;

How can I retrieve my ExaClair Shop details?

If you have lost your username or password, please email enquiries@exaclair.co.uk or call our customer services team on 01553 696602. Standard call rates apply.

Where can I obtain an account form?

Please fill in our online pre-application form and a member of our team will be in touch.

Who can I contact for invoice assistance?

Please email us directly at enquiries@exaclair.co.uk and a member of customer services will be in touch.

Where can I learn more about corporate responsibility?

Please visit our environment page to find out more.

Where can I request a catalogue or supplement?

All our catalogues are now available online as part of our initiative to reduce paper waste. These interactive versions contain many features making it easier than before to find specific products, ranges and other information. Alternatively, ExaClair will provide print copies to trade customers on request whilst stocks last. Click here to fill in our request form.

I am struggling to read this website as the text is too small / too large

This website is designed to be accessible to all customers using all web browsers. Visit our accessibility page for more information.

My question isn’t answered here.

Our team of experts are here to help. Please visit our contact page to get in touch with our UK-based customer care team.